Terms and Conditions

For flights in the Robinson R22, you must be less than 6'4" and under 17 stones in weight
For flights in the Robinson R44, you must be less than 21 1/2 stones in weight.
Trial flight participants should be older than 12 years.
You must not suffer from epilepsy or other conditions that may cause blackouts or fainting. If in doubt please check with your G.P or contact us.

Full payment for Trial Lessons is required at the time of booking and is non-refundable. We reserve the right to cancel any order where payment has defaulted. Any vouchers issued under these circumstances become void without further notice and we reserve the right to withhold all reasonable costs incurred.
Vouchers are sent by first class post. Please advise us if you do not receive your voucher within 5 days of purchase.
Vouchers are valid for 6 months from the date of purchase. The vouchers may be extended for a further 3 months but then must be taken within the extended period. It cannot be extended again. There is an administration fee payable to extend vouchers.
We are unable to refund the cost of vouchers under any circumstances; however the vouchers are transferable within the voucher validity providing we are informed of this prior to the booked date.
We will require you to sign a health disclaimer before your flight. This is standard procedure and your details will not be passed on to any other party.
Before your flight your qualified instructor will asses a participant's ability to fly. We reserve the right to refuse any person from participating should we deem it necessary. This rarely happens, but should we have to enforce it, please understand it is based on safety and the instructor's decision is final.

We request that you contact us at the airfield on the day of your flight booking to confirm your booking. We reserve the right to cancel your flight if weather conditions are not suitable and we will re-schedule your booking as soon as possible.
Sometimes bookings are made months in advance. We reserve the right to make changes to these bookings if owing to technical problems, booking numbers, safety, availability of aircraft or other factors beyond our control, we are unable to fulfill your booking. This rarely happens and you can be assured we will do our utmost to ensure it does not.
If you need to cancel or amend your booking, an administration fee will be applied if notification is given less than 48 hours prior to the booking.
If you fail to arrive for your booking, all monies paid will be forfeited.

Flight Training Courses

All applicants undertaking a flight training course must take out membership with Sandtoft Helicopters. The membership covers all landing fees, circuit and training costs.

In the unlikely event of a complaint, please let us know immediately and we will do our best to put things right.
Prices quoted are subject to VAT unless otherwise stated.
Course prices include the flight training and ground school costs (where applicable). Exam fees, membership costs which include all landing and training costs are in addition.
Payment can be made by cheque, cash, credit or debit cards. Please note that unpaid cheques will incur a minimum charge of £25.
All information given is correct to the best of our knowledge at the time of printing. We reserve the right to amend the information or prices without notice.

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